CrewSelect International Standard Individual Plan

CrewSelect International Standard Individual Insurance

International Medical Group’s CrewSelect International Standard Individual plan is designed for anyone, U.S. resident or non-U.S. resident, traveling on a cruise ship or marine vessel for 12 months. To be eligible for this plan, you must be 75 years or younger, currently or usually work abroad or be employed by a vessel/cruise ship as a full-time, sea-going crew member. You must expect to spending a significant period of during the Period of Insurance sailing outside of the USA territorial waters. If you are a U.S. citizen, you must not qualify for or be able to obtain adequate coverage under a USA domestic insurance plan that will provide continuous coverage outside the USA.

What makes this plan so great?

  • A tailor-made plan for individual staff and crew members of marine vessels and cruise ships out in international waters for 12 months
  • Ability to pre-designate one of three currencies for payment of premium and receipt of benefits
  • Coverage of recreational water sports, scuba diving and amateur sailboat racing
  • Trip interruption, lost luggage and lost personal documents protection
  • Out-of-country legal expenses

CrewSelect International Standard plan can help eliminate the obstacles of time, currency, and language when you are seeking medical treatment and need assistance and administration of your international health care benefits.


CrewSelect International Standard Individual Plan Details


Medical Maximum

£1.5M (GBP)
$2.5M (USD)
€1.75M (EUR)

In the Application, you will be asked for your choice of a deductible. Your premium rate is dependent on the deductible you choose. Please see the Application for more information.

In-Patient and Day-Patient Treatment

Hospital Accommodation and Theatre

Full cover

Full cover

Full cover

Medical Practitioners

Full cover

Full cover

Reconstructive Surgery

Full cover

Full cover

Full cover


Full cover

Parental Hospital Accommodation (with an insured child under 18)

Full cover

Post Hospitalisation Treatment (received within 90 days of being discharged from hospital)

Full cover

Hospital Cash Benefit

£150/$255/ €175/night for 60 nights

Organ Transplant (for major organs)

£100,000/$160,000/€117,000 Lifetime Limit

Prosthetic Devices

Full cover

Psychiatric Treatment

Full Cover to a maximum of 30 days

Out-Patient Treatment and Wellness Benefits

Up to £5,000/ $8,500/ €6,000

Specialist and Consultants

Up to £5,000/ $8,500/ €6,000

Up to £5,000/ $8,500/ €6,000

Up to £5,000/ $8,500/ €6,000

Out-Patient Surgery

Full cover

MRI and CT Scans

Full cover

Full cover


Maximum 15 visits as part of the £5,000/$8,500/ €6,000 limit above

Complementary Medicine

Up to £500/$850/ €600

Including acupuncture and chiropractic therapy

AIDS/HIV Treatment

Up to £5,000/$8,500/ €6,000 with a lifetime limit of £10,000/$17,000/ €11,800

Hormone Replacement Therapy

Full Cover 18 Month Limit Lifetime

Home Nursing Care

Up to £75/$130/ €90/night to a maximum of 45 visits

Primary care services of a registered nurse in the Insured Person’s home immediately after, or instead of, in-patient or day care treatment


Full Cover Up to 90 Days

Full Cover Up to 6 Months

Hospice Care

Full Cover Up to 6 Months

Adult Wellness

Up to £150/$255/€175 (Nil Excess)

Medical check-up, cervical smear, mammogram, prostate cancer test – After 12 months continuous cover under the Policy.

Child Wellness

Up to £150/$255/€175 (Nil Excess)

After 12 months continuous cover under the Policy.

Psychiatric Treatment

Up to £2,500/$4,250/ €2,950

After 12 months continuous cover under the Policy

Podiatry Benefit

Up to £500/$750/ €525 per Period of Insurance

Emergency Local Ambulance

Full Cover

Emergency Evacuation

Full Cover, to nearest medical facility, country of choice, country of residence, or country of nationality within Your Area of Cover

Accompanying Relative Travel and Accommodation

Full Cover

Cremation/Burial or Repatriation of Remains

Up to £7,500/ $13,000/€9,000

Compassionate Home Visit

Up to £1,500/ $2,550/€1,750

After 12 months continuous cover under the Policy.

USA Elective Treatment

Up to £500,000/$850,000/ €600,000 with 20% co-insurance (Nil Excess)

Must be within the Provider Network. Excludes non-emergency travel and accommodation (Applicable to insureds who have not selected Area 3 – Worldwide Cover)

Worldwide Accident & Emergency Out-of-Area Cover

45 Days Maximum

Pre-Existing Conditions and Chronic Conditions

Pre-Existing Conditions

Up to £2,000/$3,400/ €2,350 with a lifetime limit of £20,000/ $34,000/€23,500

Available after 24 months continuous cover under the Policy.

Chronic Conditions & Palliative Care

Up to £2,000/$3,400/ €2,350 with a lifetime limit of £20,000/ $34,000/€23,500

Stabilisation of Acute Chronic Episode

Full Cover


Emergency Dental

Full cover for in-patient or day-patient

Accidental Dental Damage

Up to £250/$425/€295

Out-Patient Treatment/Dental Surgery must be received within 5 days from the date of the accident occurring, or immediately upon arrival in the next Port, whichever is later

Emergency Dental

No cover for out-patient/dental surgery

For relief of pain, being treatment of an abscess, cracked or broken tooth rebuild or temporary filling within 5 days of the event, or immediately upon arrival in the next Port, whichever is later

Routine Dental Treatment

No cover for out-patient services including examinations, check-up and x-rays, tooth cleaning and polishing, normal compound fillings, simply or non-surgical extractions.

Incurred after 180 days of continuous coverage

Major Restorative Treatment/Dental

No cover

Removal of impacted, buried or unerupted teeth, removal of roots, removal of solid odontomes, apicetomy, new or repair of bridgework, new or repair of crowns (not precious metal), root canal treatment, new or repair of upper or lower dentures

Incurred after 12 months from the Effective Date of Coverage

Maternity Benefits

Available after 12 months of continuous coverage

Pregnancy Complications

Up to £10,000/ $17,000/ €11,800

Including medically required C-Section

Normal Pregnancy and Delivery

No cover

Including premature birth treatment, pre-, post- and routine natal care.

Newborn Hospital Accommodation

No Cover

Newborn Examination

No cover

New Baby Benefit

No cover

Cover for Newborns

£10,000/$17,000/ €11,800 must enroll with parents in 31 days

Special Marine Benefits

Amateur Sailboat Racing

Up to £6,000/ $10,000/ €7,100 per Period of Insurance and £29,000/ $50,000/ €34,000 per Lifetime

Recreational Underwater Activities

Full cover

Includes sports diving to depths of 30 meters

Special Crew Member Return Benefit

Up to £2000/$3000/ €2100 per Period of Insurance

Additional Benefits

Out-of-Country Legal Expenses

Up to £5,000/$8,500/ €6,000 (£250/$425/ €295 Excess)

Vision Contribution Benefit

No cover

Trip Interruption

Up to £5,000/$8,500/ €6,000 per Period of Insurance (Nil excess)

Lost Baggage/Personal Effects

Up to £500/$850/€600 per Period of Insurance (Nil excess)

24-Hrs Emergency Assistance


For full policy information, see your policy certificate for details.

CrewSelect International Standard Individual Frequently Asked Questions

Are pre-existing conditions covered under international medical?

Under short term medical plans pre-existing conditions are not covered. If you are looking for a permanent plan because you are going to be out of your home country for longer than six months please give us a call for advice.

Are vision and dental benefits covered under a short-term medical plan?

Unless state-mandated, vision and dental are not covered under a short-term medical plan. Emergency dental work due to an accident may be included under a standard plan.

Does travel insurance cover pregnancy?

Under short term medical policies pregnancy including complications is generally excluded. With some long term plans if you have the coverage for 11 months or longer maternity coverage can be purchased.
Policy provision varies by carriers and travel policies. If you have specific questions, please give us a call at 1-866-971-7936

How do I extend or renew my coverage?

Extension or renewal options vary from plan to plan. Some plans are not extendable or renewable, and some are only renewable if you purchase a minimum number of months. If your plan is renewable or extendable, you must renew before the expiration date. Otherwise, you will need to reapply and satisfy new deductibles or waiting periods. Policies do not automatically renew; you will receive your renewal notice by email.

How early should I purchase my travel insurance?

You may need to buy your coverage quickly. Certain plans, such as trip cancellation plans, have benefits that are not available unless you purchase your coverage within 10-15 days of your initial down payment on your trip. Trip cancellation may exclude pre-existing conditions, or not offer a “Cancel for Any Reason” benefit if you purchase coverage after a certain number of days from the time that you make your initial trip deposit. See the brochure for details.

I couldn’t find the answer to my question.

We gather feedback from our users and continuously add information to our website to better help you with questions. We are sorry you haven’t found the information you are looking for, please give us a call.

Contact information
Phone: 1-866-971-7936

What are the additional rider options?

Riders are additional features or additional coverage to the standard plan. Not everyone needs all the riders. Patriot America Insurance has the following riders to choose from. All the riders have an additional cost, and you’ll be able to get a quote and select them in the application.

  • Leisure Sports
    Coverage for jet skiing, scuba diving, snow skiing, snow boarding, snow mobiling, snorkeling, surfing, wake boarding, water skiing and windsurfing.
  • Extreme Sports
    Provides coverage up to $50,000 lifetime maximum for extreme sports activities such as BMX, bungee jumping, caving, flying (private plane), hand gliding, high diving, hot air ballooning, kayaking, inline skating, mountain biking, & etc. Refer to Patriot America Insurance Brochure for complete list.
  • Enhanced AD&D
    This optional coverage is available for the primary insured person only. The coverage is in addition to the Accidental Death & Dismemberment already included in the Patriot plans. Coverage must be purchased for a minimum of three months.
  • Return Rider
    (Non-U.S. Citizens only) When purchased at the time of application, Patriot Return provides temporary medical coverage for non-U.S. citizens returning to their home country.
What do I do if I have a claim?

If you are seeking treatment at a medical facility or provider, give that provider the contact information to the company you are covered under. Many times the insurance company can provide payment upfront. If you have paid anything out-of-pocket then save all your receipts, medical bills, and forms pertaining to your claim. Complete the appropriate claim form from that insurance company and submit it with the associated bills and payment information. Many companies offer online tools to help you file a claim or to check on the status of a pending claim.

What is a PPO Network?

The PPO (preferred provider organization) plan network usually pertains to insurance coverage that is being used in the U.S.A. and Canada. Most plans have a network of selected doctors, hospitals, and care facilities they have contracted with for discounted rates. If you use that network, or stay in that network, then there is less co-insurance you must pay. If you use a doctor or facility outside of that network, your portion of the co-insurance is higher.

What is a pre-certification requirement?

Certain medical procedures and benefits require pre-certification before the insurance company will approve the cost. Procedures and treatments such as but not limited to surgeries, emergency medical evacuation, CAT scans, MRI scans, and return of mortal remains must be pre-certified before treatment, or coverage may be reduced by 50% and other expenses forfeited. Only you and your doctor can decide the appropriate course of treatment for your injury or illness. Most carriers offer the option to pre-certify online through your consumer portal or by phone.

Which doctor or hospital can I go to?

The PPO provider for Patriot America Insurance is FirstHealth PPO Network. FirstHealth PPO Network is an independent organization and a recognized PPO Network by all major hospitals, doctors, and health facilities.

You can search for doctors or hospitals in this Provider Directory. Prefer going to any doctor or hospital listed under this PPO network to receive in-network benefits benefits.

Who do I call in case of an emergency?

First, seek immediate medical treatment and call the local emergency number in your area or contact an emergency service provider. Depending on where you are, you may not be in an area that provides emergency medical services.

Then contact the insurance company by using the phone number on the back of your ID card. They will accept collect calls. The insurance company may provide emergency medical evacuation if it is a part of your covered benefits. Contacting the insurance company as soon as possible can help reduce delays in medical treatment and claims.

Make sure a trusted friend or family member has a copy of your ID card, travel itinerary, and travel documents as back-up.

CrewSelect International Standard Individual Claims & Assistance

  • International Medical Group, Inc.
  • 2960 North Meridian Street
  • Indianapolis
  • IN, 46208

1-317-655-4500 (outside US)


1-317-655-4500 (outside US)