Resources

Travel Insurance Tips

• Filing a Claim

  
  

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• Know Before You Go

  So you’ve purchased your travel insurance plan, and you’re ready to go. Now what? A Traveler’s Insurance Documents Make sure you bring proof of coverage with you on your trip.  Take a copy of your travel...
  

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• Choosing a Travel Insurance Plan

  Travel insurance comes in different packages, and it is based on your needs. Some travel plans offer only a few specific benefits, while others have a wide range of benefits and are considered to be comprehensive plans. Which...
  

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FAQ's

Will short-term coverage provide benefits for travel vaccinations, wellness check-up, or female preventative care?

Preventative care is generally not covered under short-term travel plans. Long-term expatriate plans and some student health plans may offer variations of wellness care.

What is a pre-certification requirement?

Certain medical procedures and benefits require pre-certification before the insurance company will approve the cost. Procedures and treatments such as but not limited to surgeries, emergency medical evacuation, CAT scans, MRI scans, and return of mortal remains must be pre-certified before treatment, or coverage may be reduced by 50% and other expenses forfeited. Only you and your doctor can decide the appropriate course of treatment for your injury or illness. Most carriers offer the option to pre-certify online through your consumer portal or by phone.

What is a PPO Network?

The PPO (preferred provider organization) plan network usually pertains to insurance coverage that is being used in the U.S.A. and Canada. Most plans have a network of selected doctors, hospitals, and care facilities they have contracted with for discounted rates. If you use that network, or stay in that network, then there is less co-insurance you must pay. If you use a doctor or facility outside of that network, your portion of the co-insurance is higher.

Now that I have purchased insurance coverage, what do I do with it?

Print your ID card and a copy of the claim form. Your ID card contains your policy certificate number, your name, and dates of coverage. The ID card and claim form both have the phone number for the insurance company. It is also a good idea to email a family member or trusted person a copy of your insurance coverage, passport, itinerary, credit card, and other travel documents in case you lose them.

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Glossary

Waiting Period

Usual, Reasonable, & Customary

Underwriting

Underwriter

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